Casey Parker – Return & Refund Policy

At Casey Parker, we are committed to providing exceptional service and a seamless shopping experience.
Our Return & Refund Policy ensures customer satisfaction while maintaining clear guidelines for returns and exchanges. Please review the details below carefully.

1. 100% Return Guarantee on New Products

We offer a full return guarantee on all new products, except for promotional or sale items.

Sale items are not eligible for this guarantee.

2. No Refunds for Sale Items

Items purchased during promotions or sales are final sale.

These items cannot be returned or exchanged, even in cases of sizing errors.

3. Return Shipping Costs

Customers are responsible for any shipping fees associated with returns.

Casey Parker does not reimburse return shipping costs.

We are not liable for any costs incurred during the return process.

For additional information, please refer to our Terms & Conditions.

4. Return Notification Period

All returns must be reported within 30 days of receiving your order.

Requests made after 30 days will not be accepted.

To ensure eligibility, please submit your return within this timeframe.

5. Exchanges for Sale Items

Sale items cannot be exchanged, including for sizing errors.

We recommend double-checking sizes before completing your purchase.

6. Guarantee on Defective Products

We offer a full guarantee for products with manufacturing defects.

Defective items can be returned for a full refund or exchange, based on your preference.

7. Return Procedure

To initiate a return:

Send an email to info@casey-parker.com.

Upon approval of your request, you will receive detailed instructions for completing your return.

8. Return Form Requirement

All returns must include a completed return form.

Returns submitted without the form cannot be processed.

Ensure the form is included in your package to guarantee proper handling.

9. Our Commitment

At Casey Parker, your satisfaction is our priority.

By following our Return & Refund Policy, we ensure that each request is handled efficiently, fairly, and transparently.

For any questions or assistance, please contact our Customer Service team:

📧 info@casey-parker.com